Privacy Policy
Information about your information.
Who we are
Kinlektiva operates kinlektiva.shop. Contact: [email protected]. Postal address: 279 Rue De Bailleul, 59299 Boeschepe, France.
Information you provide
When you request our services, information may include your name, contact details, delivery and billing addresses, order details and customer support correspondence. Payment-related information may be processed as necessary to handle an authorised payment.
How information is used
We use information as necessary to respond to requests, provide customer support, process authorised transactions, fulfil orders, arrange delivery and returns, maintain business records and meet applicable obligations. Depending on the activity, processing may be based on steps you request before a contract, performance of a contract, legal obligations, legitimate interests in operating and supporting the store, or consent where required.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfil orders, process payments, or provide other requested services. Information may also be disclosed where required by law.
Browser storage and technical information
The shopping cart uses browser local storage to remember product identifiers and quantities. You can clear it using Clear cart or your browser settings. Website hosting may process technical connection information, such as an IP address, when serving pages. See our Cookie Policy for details of browser storage.
Keeping information
Information is kept as needed for the relevant service, support request and applicable recordkeeping requirements. Contact us for information about the data associated with your request.
Your choices and rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing of your personal information, request portability, and withdraw consent where processing relies on it. Send requests to [email protected]. You may also complain to a relevant data protection authority, including the CNIL in France.
International services
Where a requested service involves providers in another country, personal information may need to be processed there. Applicable requirements for international transfers must be observed.
Contact and updates
For privacy questions, email [email protected] or write to our postal address. This policy may be updated to reflect our services and applicable obligations.